Help Center

Back to home

Help Center

FAQs

FAQs

Frequently Asked Questions

SPF

How do I implement SPF for my domain?

Are there any limitations to SPF?

I've updated an IP address or Host in my SPF Record, but the result is still failing from the DMARC Aggregate report dashboard.

What does "Too many DNS lookups'" mean?

How do you handle SPF flattening? Do we need to give you access to our DNS settings of the domain for that?

How does SPF work?

Does SPF protect the domain found in the visible "From:" or 5322.From address field?

Can I have multiple SPF records for a single domain?

What is SPF?

See more

DKIM

What is a DKIM selector?

What is DKIM?

What is the recommended key size for DKIM?

Can I have multiple DKIM records for a single domain?

How do I implement DKIM for my domain?

How does DKIM work?

Are there any limitations to DKIM?

See more

DMARC

I am seeing the warning, "DMARC record is valid, but set policy (none/quarantine) does not yet protect your domain against email spoofing and phishing." What is missing?

I created a DMARC record, but I am still getting an error.

The ri= (Reporting Interval) tag of DMARC Record is set to 3600 sec (1 Hour), but the aggregated reports are sent only 24 hours. Why?

What is DMARC?

How does DMARC work?

How do I implement DMARC for my domain?

How do I know whether I'm ready to switch to p=reject?

Why is DMARC important?

See more

Relationship between SPF DKIM DMARC

What is DMARC alignment, and how did it improve SPF and DKIM protocols?

How to achieve DMARC alignment with ESPs?

DMARC needs either SPF or DKIM to pass authentication.

Why is DMARC alignment important?

What is the relationship between SPF, DKIM, and DMARC?

What happens if an email fails DMARC alignment?

See more

BIMI VMC

What is VMC, and do I need it?

What are the SVG requirements for BIMI?

How can I convert my logo to BIMI-compatible SVG format?

How do I implement BIMI for my brand?

How does BIMI work?

Why is BIMI important?

What is BIMI?

See more

Reports

I'm already receiving DMARC XML reports in my own email address. Why should I use EasyDMARC?

DMARC Compliant vs Non-Compliant vs Threat/Unknown vs Forwarded tabs - What do they represent?

Why DMARC failure (forensic) reports are not supported by major ISPs such as Google, Microsoft, Yahoo, etc.?

Why are DMARC aggregate reports important?

What are the different types of DMARC reports?

How do I access DMARC aggregate reports on EasyDMARC?

See more

Accounts, Domains

I want to change my email address

Security & SSO

I've purchased a plan. What is the domain limit that I can apply on domains?

How can I add additional users to have access to our account?

I want to change my password

My volume has exceeded, and my dashboard is locked. What should I do next?

How can I add a domain?

Does EasyDMARC provide 24/7 support, especially on the implementation part?

Is there a possibility of extending the trial period?

How to Terminate an account

How to set 2FA/MFA

See more

Support SLAs

Support SLAs FAQ

Pricing

How is email volume calculated?

How does EasyDMARC pricing work?

Are taxes included in the pricing?

What happens if my monthly email volume exceeds my plan quota?

What happens to any remaining credit from my previous plan when I upgrade?

What should I do if I need extra domains?

Will my annual plan automatically renew?

See more