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Help Center

FAQs

FAQs

Frequently Asked Questions

Can Multiple Users Receive Email Notifications for Reputation Monitoring?

Spam Filter Problems: How DMARC, SPF, and DKIM Could Be Impacting Your Emails

What does this mean: "Your DMARC record is missing the email address provided by our system in the "rua" tag! To access the full benefits of our platform, please sign up and follow the steps"?

SPF

How do you handle SPF flattening? Do we need to give you access to our DNS settings of the domain for that?

Are there any limitations to SPF?

I've updated an IP address or Host in my SPF Record, but the result is still failing from the DMARC Aggregate report dashboard.

How does SPF work?

Can I have multiple SPF records for a single domain?

What does "Too many DNS lookups'" mean?

How do I implement SPF for my domain?

Does SPF protect the domain found in the visible "From:" or 5322.From address field?

What is SPF?

SPF SoftFail vs. HardFail

SPF Alignment for Auto-Generated Emails: OOO, Notifications, and Other Automated Messages

Troubleshooting SPF Validation Issues: Microsoft and Some Other ESPs Recognizing EasySPF Setup

Understanding SPF Alignment and Capability for different ESPs

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DKIM

Are there any limitations to DKIM?

What is a DKIM selector?

What is DKIM?

What is the recommended key size for DKIM?

Can I have multiple DKIM records for a single domain?

How do I implement DKIM for my domain?

How does DKIM work?

Understanding Why EasyDMARC Doesn't Automatically Detect DKIM Records

Resolving DKIM Failures: A Comprehensive Troubleshooting Guide

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DMARC

DMARC is valid but I am seeing the warning, “Your DMARC record is set to None (p=none) or Quarantine (p=quarantine) policy, which will not protect against email spoofing and phishing".

How does DMARC work?

How do I know whether I'm ready to switch to p=reject?

I created a DMARC record, but I am still getting an error.

What is DMARC?

The ri= (Reporting Interval) tag of DMARC Record is set to 3600 sec (1 Hour), but the aggregated reports are sent only 24 hours. Why?

How do I implement DMARC for my domain?

How does TTL work?

DMARC and Outbound Email Security

How to Stop Receiving DMARC Reports in Your Inbox

Resolving the Issue of Duplicate DMARC Records for Your Domain

DMARC Records: Should You Add One for Each Subdomain or Just the Root Domain?

How to Update Your DMARC Policy: A Step-by-Step Guide

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Relationship between SPF DKIM DMARC

What is the relationship between SPF, DKIM, and DMARC?

Why is DMARC alignment important?

How to achieve DMARC alignment with ESPs?

What is DMARC alignment, and how did it improve SPF and DKIM protocols?

DMARC needs either SPF or DKIM to pass authentication.

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BIMI VMC

What is VMC?

What are the SVG requirements for BIMI?

How can I convert my logo to BIMI-compatible SVG format?

How do I implement BIMI for my brand?

How does BIMI work?

Why is BIMI important?

What is BIMI?

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Reports

Why DMARC failure (forensic) reports are not supported by major ISPs such as Google, Microsoft, Yahoo, etc.?

How do I access DMARC aggregate reports on EasyDMARC?

What are the different types of DMARC reports?

I'm already receiving DMARC XML reports in my own email address. Why should I use EasyDMARC?

DMARC Compliant vs Non-Compliant vs Threat/Unknown vs Forwarded tabs - What do they represent?

Why are DMARC aggregate reports important?

Uploading XML reports manually to EasyDMARC

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Accounts & Domains

Is there a possibility of extending the trial period?

I want to change my email address

I want to change my password

Security & SSO

My volume has exceeded, and my dashboard is locked. What should I do next?

How to Terminate an account

How to set 2FA/MFA

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Support SLAs

Technical Support SLAs FAQ

Pricing

What happens if my monthly email volume exceeds my plan quota?

Are taxes included in the pricing?

How is email volume calculated?

How does EasyDMARC pricing work?

What happens to any remaining credit from my previous plan when I upgrade?

What should I do if I need extra domains?

Will my annual plan automatically renew?

How to Access Your Bills and Invoices

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