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Help Center

FAQs

FAQs

Frequently Asked Questions

SPF

I've updated an IP address or Host in my SPF Record, but the result is still failing from the DMARC Aggregate report dashboard.

Are there any limitations to SPF?

How does SPF work?

Can I have multiple SPF records for a single domain?

What does "Too many DNS lookups'" mean?

How do I implement SPF for my domain?

How do you handle SPF flattening? Do we need to give you access to our DNS settings of the domain for that?

Does SPF protect the domain found in the visible "From:" or 5322.From address field?

What is SPF?

SPF SoftFail vs. HardFail

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DKIM

Are there any limitations to DKIM?

What is a DKIM selector?

What is DKIM?

What is the recommended key size for DKIM?

Can I have multiple DKIM records for a single domain?

How do I implement DKIM for my domain?

How does DKIM work?

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DMARC

How does DMARC work?

How do I know whether I'm ready to switch to p=reject?

I created a DMARC record, but I am still getting an error.

What is DMARC?

I am seeing the warning, "DMARC record is valid, but set policy (none/quarantine) does not yet protect your domain against email spoofing and phishing." What is missing?

The ri= (Reporting Interval) tag of DMARC Record is set to 3600 sec (1 Hour), but the aggregated reports are sent only 24 hours. Why?

How do I implement DMARC for my domain?

How does TTL work?

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Relationship between SPF DKIM DMARC

What is the relationship between SPF, DKIM, and DMARC?

Why is DMARC alignment important?

How to achieve DMARC alignment with ESPs?

What is DMARC alignment, and how did it improve SPF and DKIM protocols?

DMARC needs either SPF or DKIM to pass authentication.

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BIMI VMC

What is VMC?

What are the SVG requirements for BIMI?

How can I convert my logo to BIMI-compatible SVG format?

How do I implement BIMI for my brand?

How does BIMI work?

Why is BIMI important?

What is BIMI?

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Reports

Why DMARC failure (forensic) reports are not supported by major ISPs such as Google, Microsoft, Yahoo, etc.?

How do I access DMARC aggregate reports on EasyDMARC?

What are the different types of DMARC reports?

I'm already receiving DMARC XML reports in my own email address. Why should I use EasyDMARC?

DMARC Compliant vs Non-Compliant vs Threat/Unknown vs Forwarded tabs - What do they represent?

Why are DMARC aggregate reports important?

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Accounts & Domains

Is there a possibility of extending the trial period?

I want to change my email address

I want to change my password

Security & SSO

My volume has exceeded, and my dashboard is locked. What should I do next?

How to Terminate an account

How to set 2FA/MFA

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Support SLAs

Technical Support SLAs FAQ

Pricing

What happens if my monthly email volume exceeds my plan quota?

Are taxes included in the pricing?

How is email volume calculated?

How does EasyDMARC pricing work?

What happens to any remaining credit from my previous plan when I upgrade?

What should I do if I need extra domains?

Will my annual plan automatically renew?

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