The EasyDMARC Ticket Portal lets you view all your open and closed support tickets in one place. This article explains how to access the Ticket Portal from your EasyDMARC dashboard in four steps.
How to access the Ticket Portal
1. From your EasyDMARC dashboard, click Help → Open Support Ticket in the top-right corner of the page..png?width=670&height=272&name=2%20(2).png)
2. You will be redirected to the support page. In the top-right corner, click Ticket Portal.
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3. If this is your first time accessing the Ticket Portal, you will be redirected to a Sign In page. Select one of the two available sign-in options to authenticate.
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Important: This sign-in process is only required once. After signing in for the first time, you will be able to access the Ticket Portal directly in the future without signing in again.
4. Once you enter the Ticket Portal, you will be able to view all your open and closed tickets, including their Ticket ID, subject, creation date, and other relevant details for each ticket you have submitted.
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If you have any questions regarding a specific ticket, please feel free to contact our support team at support@easydmarc.com.