If you are using ActiveCampaign to send email campaigns on your domain’s behalf, first of all you should authenticate your domain.
In this article, we will explain how to authenticate your domain in ActiveCampaign.
SPF and DKIM Record Configuration:
Your first step is to access the Sending Domain page. To access the Sending Domain page:
1 - Click on the"Settings" located on the left menu.
2 - Select “Advanced”.
3 - Click the "Set up manually" option.
See the screenshot below:
Enter your domain name and click on “continue”.
Verify your email address and click on the “Setup DNS Records” button.
And you’ll be provided with 3 CNAME DNS records for DKIM and SPF. See the screenshot below.
Important: The last TXT record is a DMARC record. And if you already have an existing DMARC record then there is no need to publish it, since each domain must have only one DMARC record.
Copy the DKIM records, then head to Managed DKIM to add them. Specify the Email Sender—in this case, ActiveCampaign—then add the two CNAME records. Finally, click the “Add” button; the system will automatically save the configuration.
Now, copy the provided SPF record and publish it in your DNS. If your DNS is Cloudflare, please make sure to switch off the “Proxy Status”. See an example of the published records in the screenshot below:
Note: The reason why we should not add this record to the EasySPF is that the configuration is done on a subdomain level, which means that the records related to the SPF will need to be added in the DNS.
Once the records are published, go back to your Active Campaign account and click on the “Check DNS” button.
If you have correctly published the records, you’ll see that the domain is showing “Authenticated”.
And finally, finish the process by clicking on the “Save Settings” button.
Once you finish the SPF and DKIM configuration process for ActiveCampaign, you can test it with our Email Investigation tool. (See the screenshot below)
